Support & Help Center

Find answers to common questions and get the help you need

Getting Started Guide

Step-by-step instructions to set up your RideSafe account and start data analysis

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24/7 Technical Support

Get immediate help with data analysis and platform questions via phone, chat, or email

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Video Tutorials

Watch comprehensive video guides covering all RideSafe features and functions

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Live Support Chat

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Frequently Asked Questions

General Questions

Technical Questions

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Getting Started with RideSafe

1

Account Setup

Create your RideSafe account and set up your company profile.

  • • Register for your free trial
  • • Complete company information
  • • Add team members and set permissions
  • • Configure notification preferences
2

Equipment Registration

Add your construction equipment data files to the RideSafe platform.

  • • Enter machine details and specifications
  • • Upload equipment photos and documents
  • • Set analysis schedules
  • • Configure analysis parameters
3

Data Import

Import existing data and configure your analysis preferences.

  • • Upload historical operational records
  • • Import operational data
  • • Set up custom dashboards
  • • Configure automated reports

Quick Start Checklist

Complete account registration
Add team members and set permissions
Register your first piece of equipment
Upload sample GPS/accelerometer data file
Customize your dashboard
Set up alert notifications
Generate your first report
Schedule training session
Need Help?

Our customer success team is here to help you get started. Schedule a free onboarding session to ensure you're set up for success.

Schedule Onboarding →

Still Have Questions?

Our support team is available 24/7 to help you get the most out of your data analysis